News media face distrust by association

A new study suggests that the news media’s tanking levels of public trust may made worse merely by association with social media.

The study, released this month by the Reuters Institute at Oxford University, has exposed gaps between trust in news via conventional delivery and the same thing consumed via social media.

It doesn’t matter whether people use social media or not: Levels of trust is lower if they simply associate news with the platforms.

The gap varies between platforms and between countries but the overall finding is that levels of trust in news on social media, search engines, and messaging apps is consistently lower than audience trust in information in the news media more generally.

And our media is becoming more and more associated with social media. Continue reading “News media face distrust by association”

It’s those geeks with gifts again

Beware of geeks bearing gifts.

I gave that warning in a column seven years ago and repeated it here last November. I’ll say it again: Beware of geeks bearing gifts.

I make no apologies for sounding like a cracked record.

On the face of it, New Zealand media companies appear to be trotting along nicely in their bid to get some money for the content that Google and Facebook have been freely appropriating.

The Commerce Commission has issued a draft determination allowing members of the News Publishers Association to bargain collectively with Meta and Google on payment for content. The NPA is a mix of metropolitan and regional newspaper publishers but in this initiative it is minus NZME, which has already brokered deals with both Google and Facebook. NZME’s agreement with the latter is not payment for content but support for NZME’s “subscriber growth and retention”.

Call it ‘content’, call it ‘retention’, no matter. They’re paying up one way or another. All’s good.

But is it? Continue reading “It’s those geeks with gifts again”

Big Billy-Goat Gruff gives trolls a good kicking

Trolls beware: They’re coming to get you…if you live in Australia.

On Sunday, Australian Prime Minister Scott Morrison announced the latest measure to make social media platforms behave reasonably. He said legislation would be introduced to the Australian Parliament requiring platforms like Facebook to have robust complaints procedures and requiring them to ‘unmask’ anonymous accounts which disseminate offensive and defamatory content. If the companies do not comply, the federal court will be given the power to require disclosure.

The move will effectively overturn an earlier High Court ruling relating to posts on mainstream news media Facebook pages. It found the news publishers responsible for comments made by users on their pages. The federal announcement will ensure that social media companies themselves will be held accountable for harmful comments on their platforms. Continue reading “Big Billy-Goat Gruff gives trolls a good kicking”

Beware of Geeks bearing gifts (again)

Donald Trump and Mark Zuckerberg share an unfortunate character trait: An inability to accept the truth.

The former U.S. president’s response to being confronted by unpalatable reality is to fabricate large and elaborate lies. Facebook’s founder indulges in cynical diversion.

The scale and depth of Trump’s deceptions over the 2020 election was well-canvassed at the weekend in a two-hour special by CNN’s Jake Tapper titled Trumping Democracy: An American Coup.

Zuckerberg indulged in a massive rebranding exercise to divert attention from the revelations to both the U.S. Congress and British Parliament by Facebook whistleblower Frances Haugen that screamed out the need for regulation. The corporate Facebook has transmogrified into Meta, short for Metaverse – a vast expanse that threatens to take the world beyond post-truth to post-reality.

His abiding denial of truth, however, lies in diverting attention from Facebook’s appropriation without payment of media content for commercial gain. The company only faces up to that reality when it is forced to do so by governments (such as Australia) whose patience with the social media giant has run out.

Such setbacks have not diminished Facebook’s preferred narrative and last week the diversion tactic reared its head here in New Zealand with an announcement by Meta of “a four-part investment to help New Zealand’s news industry to thrive in a changing digital world”. Continue reading “Beware of Geeks bearing gifts (again)”